Following the Government update on 23rd March, Steevenson Wines are permitted to continue to trade online, with every element of purchasing wine, to the distribution of your wine delivery being completely contamination-free and contactless.
All possible measures are being taken to ensure no contamination is made either on the product, or during delivery. Our warehouse and its content is being sanitised as regularly as possible. The closure of our warehouse to the public and the majority of staff on Wednesday 18th March coupled with a strict cleaning routine is ensuring that all surface are contaminate-free. All our staff are working remotely from home to minimise any risk of viral infection.
Under the Government advice, we are providing guidance to our customers to help prevent the spread of any infection. We are doing so in line with the preventative guidance from The Public Health Authority, and have made a series of adjustments to our wine delivery service and handling procedure. This will be kept under continuous review over the coming days.
Updated Wine Delivery Policy*
In order to protect both our staff and our customers as much as possible, we are minimising contact during delivery and our delivery procedure has changed to the following;
From Monday 23rd March we will place your item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your wine. We will ask for a name on delivery to log as the person accepting the wine. This will ensure your wine is delivered securely rather than being left outside.
Our Delivery Driver will be wearing PPE (Person Protective Equipment) such as gloves to protect both our customers and themselves from any transmission, which will be changed throughout the day. With the increased importance of hygiene and washing hands regularly, our Delivery Driver will be provided with a supply of Hand Sanitiser until they are back in the Warehouse and are able to wash their hand using the Government Guidance.
These changes in procedure still work in conjunction with all our normal Steevenson Wines Policy's and Terms & Conditions*